WELCOME TO OUR STORE

Elevate your nail game with high-quality supplies used and endorsed by professionals. Explore our range of trusted products today.

MEET THE ESSENTIALS

MY STORY

Im Courtney, aka Courtz, most know me as Clawz By Courtz.

I have been a Nail tech 3+ years, I could never get the work I desired from the products I used.

I tested and trailed hundreds of samples to bring nail techs quality products at affordable pricing.

All Products are tested and trialled for months prior to releasing, to ensure the absolute best quality.

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LOVE FROM OUR CUSTOMERS

  • ★★★★★

    hi babe! i wanted to really quickly send a text and let you know;
    i’ve tried SO MANY gel extension glue and my retention has never lasted more than 2 weeks. it was so disheartening and being a beginner gel tech i wanted to give up!
    since using you’re prep products; dehydrator, primer & glue i’ve finally pushed a set to 3 weeks and my client still has no lifting and hasn’t lost a single nail!
    absolutely love your products and it’s given me a new found confidence in my work

  • ★★★★★

    I did the everything gel course and honestly couldn't have asked for a better teacher. Court has made her course so informative and easy to follow. If you had questions she was always there to answer and help. I would 100% recommend her course to anyone wanting to learn!

  • ★★★★★

    I recently did the Gel X course and I have to say, it was absolutely amazing! The course was incredibly thorough and informative, covering all the essential techniques and tips for perfecting Gel X nails. It covered all bases of being a professional nail technician from prep & application to disinfecting of tools & salon setups. Court was always there to answer any questions, providing helpful responses. Her guidance made the learning process smooth and enjoyable. I’m really excited to continue expanding my skills and taking more courses with Court. She’s an incredible teacher, and I know that I’ll learn so much from her in the future. I highly recommend this course to anyone wanting to learn Gel x .

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@thefairynailmother.com.au. Please note that returns will need to be sent to the following address: po Box 2036 Melton South Victoria 3335 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@thefairynailmother.com.au.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@thefairynailmother.com.au.

Shipping Policy

SHIPPING POLICY

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www.thefairynailmother.com.au is committed to excellence, and the full satisfaction of our customers.

www.thefairynailmother.com.au proudly offers shipping services. Be assured we are doing everything in our

power to get your order to you as soon as possible. Please consider any holidays that might impact

delivery times.www.thefairynailmother.com.au also offers same day dispatch.

1. SHIPPING

All orders for our products are processed and shipped out in 4-10 business days. Orders are not

shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,

shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there

will be a significant delay in the shipment of your order, we will contact you via email.

2. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct.

We do our best to speed up processing and shipping time, so there is always a small window to

correct an incorrect shipping address. Please contact us immediately if you believe you have

provided an incorrect shipping address.

3. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are

subject to a restocking fee to be determined by us.

4. LOST/STOLEN PACKAGES

www.thefairynailmother.com.au is not responsible for lost or stolen packages. If your tracking information states

that your package was delivered to your address and you have not received it, please report to the

local authorities.

5. RETURN REQUEST DAYS

www.thefairynailmother.com.au allows you to return its item (s) within a period of 30 days. Kindly be advised that

the item (s) should be returned unopened and unused.

6. OUT OF STOCK ITEM PROCESS

In case of out-of-stock, www.thefairynailmother.com.au Send available items first and send remaining items when items arrive back in stock

7. IMPORT DUTY AND TAXES

When working with www.thefairynailmother.com.au, you have the following options when it comes to taxes as well and import taxes: customer will need to settle fees when arriving in destination country

8. ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping

Policy.

9. CONTACT INFORMATION

In the event you have any questions or comments please reach us via the following contacts:

Email - support@thefairynailmother.com.au